Fix the "your pc ran into a problem and needs to restart" error

     

How To Fix "Your PC ran into a problem và needs khổng lồ restart" Blue Screen Error

If you are reading this, then most probably you have encountered a xanh screen (Blue Screen of Death) error. Blue screen errors usually appear after a fatal system error or a system crash & it means that your Windows operating system reached a point where it can no longer operate properly and safely. This xanh screen prevents you from further use of your computer in order lớn avoid damage, it notifies users that certain actions must be taken in order khổng lồ prevent your computer from being damaged in the future.

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Usually these xanh screen errors contain additional error codes, however, it is possible that you will only see a notification saying "Your PC ran into lớn a problem and needs to restart" error or "Your PC ran inkhổng lồ a problem và needs to restart. We"re just collecting some error info, và then we"ll restart for you." It is hard to lớn tell what exactly causes this problem if there is no error code which could help khổng lồ reduce the number of possible causes. However, usually these errors occurs when there are some memory issues, corrupted system files or drivers. Other reasons for this "Your PC ran into a problem and needs to restart" could be power failure or malware/virus infection.

In order to lớn fix the "Your PC ran inlớn a problem and needs to lớn restart. We"re just collecting some error info, và then we"ll restart for you." error you might need to check system files, update drivers and Windows, run a Startup Repair and to lớn apply some other methods. In this guide you will find several solutions that could possibly fix general problems related to lớn the xanh screen errors, since it is not clear why exactly this error occurs in the first place. Read the guide below và try out our described solutions one by one, see if any of them can solve this problem for you. 

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Table of Contents:


Download Computer Malware Repair Tool
It is recommended to lớn run a miễn phí scan with Combo Cleaner - a tool to lớn detect malware and fix computer errors. You will need khổng lồ purchase the full version to remove infections & eliminate computer errors. Free trial available.


Disconnect External Devices

The first method which could possibly fix the "Your PC ran inlớn a problem and needs lớn restart" error is khổng lồ disconnect connected external devices, one of the connected external devices/peripherals might be interfering with your operating system (there are cases where a connected printer is causing this error). Disconnect all peripherals & external devices, and leave only mouse and keyboard connected, then restart your computer. Check if you are still getting the "Your PC ran into a problem and needs khổng lồ restart" error. If the problem gets solved, then it means that one of the peripherals or external devices might be damaged or faulty & cause the problem. In this case you will need lớn replace a particular peripheral or external device, or khổng lồ simply bởi vì not use it & keep it disconnected.

Start Windows In Safe Mode

If you are unable to bypass this error & you cannot log inlớn Windows normally, then you will need lớn boot into Safe Mode with Networking. Skip this step only if you can start your Windows normally. To find out how khổng lồ start Windows in Safe Mode with Networking read this guide & use the "Interrupt Windows Boot Process" method described in the previously given liên kết. Or you can use the Windows Installation CD/DVD/USB and boot your Windows into Safe Mode with Networking using the Automatic Repair (Advanced Startup) screen. Once you are logged into your Windows, start applying our below described methods.

Run Startup Repair

Automatic/Startup Repair is a Windows diagnostics-based troubleshooting tool that is usually used khổng lồ repair Windows operating system when something prevents users from starting it. It is usually able to lớn fix problems when there are some damaged or missing system files và it is possible that it could fix the "Your PC ran inlớn a problem và needs lớn restart" error. In order lớn launch Startup Repair if you are unable lớn start Windows you will need khổng lồ use the Windows Installation Media on your DVD/USB or khổng lồ interrupt the boot process. You can find the instructions on how to lớn vày it in the previously described method. If you can log into Windows or you already started your Windows in Safe Mode with Networking, then type "recovery" in Search and cliông chồng the "Recovery options" result.

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Now click the "Restart now" button under Advanced startup and Windows will restart.

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You will see a blue Advanced startup screen. Apply the following steps whether you can start Windows normally or you cannot (you will get to lớn this screen by performing steps required to lớn boot inkhổng lồ Safe Mode). Once you are in the Advanced Startup Window, cliông xã "Troubleshoot".

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Then click "Advanced options".

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Now click the "Startup Repair" option & Windows will start khổng lồ diagnose your computer. See if this fixes the "Your PC ran into lớn a problem và needs to restart" error.

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Run System File Checker

System File Checker is a utility in Windows that allows users lớn scan for corruptions in Windows system files & restore corrupted files. This guide describes how to run the System File Checker tool (SFC.exe) lớn scan your system files & khổng lồ repair missing or corrupted system files. The "sfc scannow" option is one of the several specific switches available in the sfc comm&. To run System File Checker you need lớn open an elevated Command Prompt first, you can bởi vì it wether you started Windows normally or in Safe Mode. Type command "command prompt" in Search và right-clichồng the "Comm& Prompt" result, select "Run as administrator" option from the contextual thực đơn.

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Now type the "sfc /scannow" & press Enter lớn exedễ thương it. System File Checker will start and it should take some time khổng lồ complete the scan. Restart your computer & see if the "Your PC ran inkhổng lồ a problem và needs lớn restart" error still persists.

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Reinstall Drivers

Device driver is a software that informs the operating system & other software how to interact with particular hardware. It is rather lượt thích a translator between software và hardware, since they often are created by different manufacturers, companies, or people. The driver facilitates smooth communication between hardware và software. In most cases, computers are unable lớn send & receive data correctly without drivers. If the appropriate driver is not installed, the device might not function properly, if at all and cause this "Your PC ran inlớn a problem và needs to restart" blue screen error. It is possible that your display, wireless or ethernet adapter"s driver is corrupted and needs lớn be reinstalled. To reinstall drivers type "device manager" in Search và cliông chồng the "Device Manager" result.

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In Device Manager you will see a menu of devices connected khổng lồ your computer. In order lớn find out if any of the previously mentioned drivers are causing the problem you will need to uninstall them one by one and restart your computer each time you uninstall one particular driver. Expand one of the mentioned device"s section, right-clichồng the device & select "Uninstall device".

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Tiông chồng the "Delete the driver software for this device" checkbox every time you see one and cliông chồng "Uninstall".

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Now restart your computer & see if you are still getting the "Your PC ran inlớn a problem & needs to restart" error. If the error still persist, uninstall other mentioned drivers by following the same steps. Whether the error still persists even after you uninstalled all drivers you need lớn install them back/update them. Go lớn Device Manager again, select the device & right-click it, select "Update driver" option.

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You will be asked if you want to tìm kiếm for updated driver software automatically or to lớn browse your computer for driver software. If you select the first option, then Windows will tìm kiếm your computer and the Internet for the latest driver software for your device. If you select the second option, then you will have sầu to locate và install the drivers manually. Using this option requires having downloaded driver on your computer or USB flash drive sầu & it is a longer process, because you will have khổng lồ download all the lathử nghiệm drivers for all the devices manually by visiting the device manufacturer"s official trang web. Select the option you prefer và follow the instructions.

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Update Windows

Some users reported that they successfully fixed this error by updating Windows operating system. It is known that sometimes checking for the lakiểm tra Windows updates & installing them can solve sầu lots of various problems. If Windows has not been updated for some time, then we recommover you lớn try lớn check for updates manually & see if there are any updates khổng lồ be installed. To check for Windows Updates, type "kiểm tra for updates" in Search and clichồng the "Chechồng for updates" result.

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You should be automatically directed to the Windows Update section. Cliông chồng "Check for updates". Windows will start checking for updates. If there are updates available, install them. After the updates are installed (if there were any to lớn install), restart your computer and see if the problem still persists.

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Uninstall Recently Installed Software

It is possible that some recently installed software is causing system conflicts và that is why the "Your PC ran inkhổng lồ a problem và needs khổng lồ restart" xanh screen error started to lớn occur. If there is some software that you installed recently, just before you started experiencing problems with this blue screen error, then we recommend you lớn try lớn uninstall it. To vì chưng so, press Windows key + R or right-cliông chồng Start menu & select "Run" from the contextual thực đơn. This will open Run dialog box for you.

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Type "appwiz.cpl" and press Enter on your keyboard, this will launch "Programs and Features" window for you.

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In opened Programs and Features window locate the program & uninstall it by right-clicking on it & choosing "Uninstall" from the dropdown menu. Restart your computer and see if you are still getting the "Your PC ran into lớn a problem & needs to restart" xanh screen error.

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Restore Your System Using Restore Points

System Restore reverts everything to a saved restore point, but first, you must have one recorded. If a restore point does not exist on your computer, System Restore has nothing khổng lồ revert to. With a created restore point, this feature will bring your system baông xã lớn the previous working state, without affecting your files and data. If you have sầu any system restore points that were created before the "Your PC ran into lớn a problem and needs to restart" started occurring, you might be able to fix the problem by performing a System Restore. To restore your system, launch Run box by pressing Windows key + R and typing the "rstrui.exe" comm&. Press Enter lớn launch System Restore.

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In the System Restore window, cliông xã "Next".

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If there are restore points created, you will see a các mục of them. Mark the "Show more restore points" checkbox & it should display more restore points. Select the restore point that suits you best (depending on the time created etc.) và clichồng "Next". Make sure to select a restore point where problems with the xanh screen error were not present yet.

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Confirm your restore point. Your computer will be restored lớn the state prior to lớn the event detailed in the "Description" field. If you are happy with your choice, cliông xã "Finish" and the system restore process will begin.

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That"s it, we hope this guide was helpful and one of the solutions helped you to get rid of the "Your PC ran inkhổng lồ a problem and needs to restart" error, and you are now able to use your Windows without being interrupted by it. If there is a method that solved this problem for you and it is not mentioned in our guide - vì chưng not hesitate to mô tả it with us & with the others by leaving a phản hồi in our comment section below.

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