Your pc ran into a problem and needs to restart

Have sầu you just seen the "Your PC ran inkhổng lồ a problem và needs to restart" error? Learn what this generic error is and fix it.

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Has your Windows computer suddenly crashed, stopped working, or is refusing lớn boot? If so, you might encounter the "Your PC ran into lớn a problem & needs to restart" error.

This is a comtháng and generic PC error, often referred to as the "xanh screen of death". We"re going to lớn talk you through every step of this error: what it means, how khổng lồ know what your specific PC problem is, and how to lớn fix that issue.

your pc ran inkhổng lồ a problem và needs to lớn restart error
Above sầu is a picture of the "Your PC ran into a problem & needs to lớn restart" error screen. It"s often called the "xanh screen of death" (or BSOD) error---you can figure out why!

This example says, "We"ll restart for you". The screen might also say "We"re just collecting some error info, and then we"ll restart for you".

This error screen usually happens when your computer has shut down or restarted unexpectedly, or if something is stopping it booting.

At the top of the screen is a sad face, followed by the problem message. Next, a line reads:

For more information about this issue và possible fixes, visit

Type this URL inlớn your internet browser và it"ll take you khổng lồ Microsoft"s tư vấn page. Since these errors can occur for a variety of issues, the support on this page is generic rather than specific khổng lồ your problem. You can also scan the QR code (that"s the section on the bottom left) on your phone to be taken to lớn the same page.

The most pertinent part of this screen is at the bottom where it lists a "Stop code". In our example, the stop code is "BAD_SYSTEM_CONFIG_INFO". Yours might be something different. That"s because a stop code is an identifier that helps understvà why you received this error in the first place.

You should write down this stop code so that you can refer to lớn it later. If you"re in an organization, take this stop code khổng lồ your local administrator so they can help diagnose the problem.

If you"re a home user, tương tác Microsoft tư vấn, follow their automated help, then when you get through to lớn an agent you can give sầu them the stop code.

There are hundreds of possible stop code errors. Some other examples are:


How to lớn Fix Specific Stop Code Errors

We have written articles on how to fix specific stop code errors. If you see your error listed below, cliông chồng it lớn visit that article. If yours isn"t listed, keep reading for some general troubleshooting advice.

How khổng lồ Fix a "Your PC Ran Into lớn a Problem và Needs khổng lồ Restart" Error

As discussed, there are so many reasons why you might see a "Your PC ran into a problem và needs to lớn restart" error, which means it"s not possible khổng lồ provide the guaranteed solution. However, there are things that are more likely to lớn cause these errors. As such, follow these troubleshooting steps và it might fix the problem.

1. Unplug External Hardware

Have sầu you recently plugged in a new external drive sầu, mouse, keyboard, or similar to your computer? If so, this could be causing the problem.

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Unplug everything that you don"t need and see if the problem goes away. If it does, plug one device in, restart, & see if everything remains stable. Repeat this process until you identify the faulty hardware, then contact the manufacturer.

2. Uninstall Recently Added Software

uninstall a program on windows 10
Software that you tải về và install can cause unexpected problems. If you receive sầu the xanh screen error after you have recently installed something, you should remove sầu it. This can often happen with antivirut software.

To uninstall a program, press Windows key + I to open Settings. Cliông chồng Apps. This brings up a các mục of all your installed programs. On the Sort by dropdown, click this và change it to lớn Installation date.

Now the most recently installed programs will appear at the top. To remove sầu one, select it from the danh sách & cliông xã Uninstall.

open the device manager properties
A driver is a piece of software that helps Windows 10 control hardware. For example, your graphics thẻ, printer, & network adapter all use drivers.

Drivers update periodically to ensure compatibility with the lachạy thử version of Windows 10. However, sometimes a driver update can break your system. As such, you may need khổng lồ roll baông xã a driver update---that is, go back to lớn a previous version.

To do this, press Windows key + X và click Device Manager. This tool shows categories like Display adaptors and Monitors, which you can double click to lớn expvà và see the devices within.

Right click a device & click Properties > Driver. Look at the Driver Date, as this will tell you when the driver was last updated. If the date coincides with when you started having trouble, click Roll Bachồng Driver (if available) or Uninstall Device (the device will reinstall when you restart).

Windows 10 May 2019 Windows Update
Windows 10 should keep itself updated automatically, but there might be an update in the tải về queue that hasn"t processed.

Keeping Windows 10 updated is important because it means you will benefit from the lakiểm tra features và bug fixes. Your blue screen error might be happening because of software or hardware incompatibility that has been solved in a recent update.

To kiểm tra, press Windows key + I to lớn open Settings và cliông xã Update & Security > Cheông chồng for updates. If there are any updates, follow any prompts lớn download and install them immediately.

More Help and Troubleshooting Tips

If the advice above hasn"t helped you get rid of the "Your PC ran inkhổng lồ a problem and needs lớn restart" error, don"t worry. We have a whole other guide packed with more support on how to solve the xanh screen of death.

Analyze Your Blue Screen Error With Advanced Tools

Hopefully, this has helped you understvà the meaning of the "Your PC ran inlớn a problem và needs lớn restart" error và guided you towards relevant support.

If you still need help và are an advanced user, you can solve sầu xanh screen errors using third-party programs.

12 Video Sites That Are Better Than YouTube Here are some alternative sầu đoạn phim sites khổng lồ YouTube. They each occupy a different niche, but are worth adding lớn your bookmarks.